Grievance Redressal Mechanism

Mahaguru International Marketing is committed to resolving distributor and customer complaints efficiently and transparently under the Consumer Protection (Direct Selling) Rules, 2021.

Complaint Process :

Acknowledgement : Upon receiving any complaint via email or phone, an acknowledgment with a unique reference number will be issued within 48 hours.

Resolution : All grievances will be investigated and resolved within a maximum of 30 days from the date of receipt.

Grievance Redressal Officer Contact Details :

Officer Name : Mr. Jotirmoy Chakraborty

Designation : Grievance Redressal Officer

Email : info@mahaguruint.com

Phone : +91-9147087621

Working Hours : Monday to Saturday (10:00 AM – 6:00 PM)